Support Desk

The support desk receives, resolves, and/or escalates all business related requests/questions from customer's, partner's, potential coustomer's, staff member's and trainee's by phone, e-mail, in-person, or through live chat.
At Adventures Technology, we consider after sales support services; as the most important activity and act as a backbone of any business model to increase the customer satisfaction.

Level 1 (First Point of Contact)

You may use any of the following mention methods to reach support desk.
We assure you to resolve you question/query with in 7 business days after getting you email. If you do not get any response in the alloted time you can escalate your issue to Level 2.

Level 2 (Second Point of Contact)

Contact Person: Dhiraj S. JaiwalDesignation: Manager
We will assure you to resolve you question/query with in 3 business days once you escalate your issue to Level 2. If your issue not get resolved as per the alloted time you can escalate your issue to Level 3.

Level 3 (Third Point of Contact)

Contact Person: Amarjit Singh GrewalDesignation: Director
We will assure you to resolve you question/query with in 1 business days once you escalate your issue to Level 3.
As a valued customer of Adventures Technology, we couldn't wait to bring you in notice that we have dedicated Support Desk to manage day to day issues. Our Support Desk is equipped with latest tracking software and industry accepted procedure to resolve customer queries in shortest time frame.
We believe that as a business process and support never ends: it will complete after getting a solution, but it shall never end. Therefore, we are here to remind you that we never stop providing support for sending details and information's of new products and business deals - even after you have associated with us, we are here for your backup and support.
If you have any questions concerning your deals or business with us, or if we can be of service to you in any way, please use the above mentioned way to reach Adventures Technology Support Desk. As one of our valued customers, your satisfaction is one of our primary concerns.
We are always interested in suggestions/feedbacks that would allow us to improve upon our already high standards and encourage you to submit your thoughts.
Support Desk Team
Adventures Technology
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OUR VISION
We want to become the company that better fulfill and understand their client’s requirement of products and expectation of services throughout the world.
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